Don't Make Me Think: A Common Sense Approach to Web by Steve Krug

By Steve Krug

5 years and greater than 100,000 copies after it used to be first released, it's not easy to visualize somebody operating in website design who hasn't learn Steve Krug's "instant classic" on internet usability, yet individuals are nonetheless gaining knowledge of it each day.  during this moment variation, Steve provides 3 new chapters within the similar variety because the unique: wry and interesting, but loaded with insights and functional suggestion for beginner and veteran alike.  Don't be stunned if it thoroughly adjustments how you take into consideration net design.

3 New Chapters!
* Usability as universal courtesy -- Why humans relatively go away internet sites
* internet Accessibility, CSS, and also you -- Making websites usable and accessible
* aid! My boss wishes me to ______. -- Surviving government layout whims

"I notion usability used to be the enemy of layout till I learn the 1st variation of this book.  Don't Make Me imagine! showed me tips to placed myself within the place of the individual that makes use of my site.  After analyzing it over a number of hours and placing its principles to paintings for the previous 5 years, i will be able to say it has performed extra to enhance my skills as an online dressmaker than the other book.

In this moment version, Steve Krug provides crucial ammunition for these whose bosses, consumers, stakeholders, and advertising managers insist on doing the incorrect thing.  for those who layout, write, software, personal, or deal with sites, you want to learn this book."  -- Jeffrey Zeldman, writer of Designing with net Standards

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Extra info for Don't Make Me Think: A Common Sense Approach to Web Usability (2nd Edition)

Sample text

We muddle through. One of the things that becomes obvious as soon as you do any usability testing— whether you’re testing Web sites, software, or household appliances—is the extent to which people use things all the time without understanding how they work, or with completely wrong-headed ideas about how they work. Faced with any sort of technology, very few people take the time to read instructions. Instead, we forge ahead and muddle through, making up our own vaguely plausible stories about what we’re doing and why it works.

One of the things that becomes obvious as soon as you do any usability testing— whether you’re testing Web sites, software, or household appliances—is the extent to which people use things all the time without understanding how they work, or with completely wrong-headed ideas about how they work. Faced with any sort of technology, very few people take the time to read instructions. Instead, we forge ahead and muddle through, making up our own vaguely plausible stories about what we’re doing and why it works.

By the time you’re done, the process looks something like this: Enter store > Look for the right department > Look for the right aisle > > YES NO > Of course, the actual process is a little more complex. For one thing, as you walk in the door you usually devote a few microseconds to a crucial decision: Are you going to start by looking for chainsaws on your own or are you going to ask someone where they are? Look for the product > > Still think you’re in the right department? > NOT YET Find it?

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